Shipping Policy

verification

After the order is authorized and verified, a confirmation email will be sent to you. After confirming the order, we will immediately start preparing your order. Within this time frame, it is difficult for us to change or cancel your order, but we will try our best to support your request.

 

transport

We provide one of the following transportation methods: express service.

Order processing: 1-3 days. Order delivery: 7-10 days. The goods you ordered will be delivered to you within 10 to 15 days.

 

Shipping method and cost

Shipping Method Country or Region Transportation Time
Standard Shipping USA 10 – 15 days
Standard Shipping Canada 12 – 25 days
Standard Shipping Australia 18 – 30 days
Standard Shipping UK 14 – 35 days
Standard Shipping France 12 – 32 days
Standard Shipping Germany 15 – 30 days
Standard Shipping Spain 15 – 30 days
Standard Shipping Italy 15 – 30 days
Standard Shipping Mexico 15 – 30 days
Standard Shipping Israel  15 – 30 days
Standard Shipping Other countries 15 – 35 days

 

Processing time

After receiving your order, we will conduct quality control inspections and tests to ensure that the quality of the product is guaranteed before shipment. The processing time varies with specific products, and the average processing time is about 1-3 days; however, it may also be affected by the inventory status of the material. Please note that this does not include holidays and weekends.

 

We do need more time to process pre-ordered items, please refer to our campaign/product page for more details.

 

Special situation reminder

Due to the severe situation of the global COVID-19 epidemic and the suspension of most flights, the cargo volume of major routes has been greatly reduced. The control measures adopted by various countries will directly affect production capacity, freight, processing speed and delivery time. The specific impact of time varies from country to country. Please wait another 10-20 days after the estimated time of arrival.

 

Precaution:

In most countries/regions, our customers do not need to pay import fees, customs duties or value-added tax (VAT). However, for some restricted countries/regions, you may be required to pay customs duties or value-added tax according to the collection rules of your country/region.

 

If you have any questions, please contact us at service@talgictoys.com.
Phone: +86 15101650665

Store address: Room 382, No. 197 Jiaogong Road, Xihu District, Hangzhou City, Zhejiang Province
Yes, this is also the return address

From Monday to Friday from 9 am to 5 pm (Eastern Standard Time), our team will be happy to answer you.